ADT® Authorized Dealer Serving Scottsdale & The Surrounding Area
Smiling man speaking with neighbor at the front door
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ tool brings the tradition of supplying a neighbor a key to your house into the digital age. It does away with the need for actual keys or keypad codes and allows you to manage who can access your Scottsdale home and for how long. Discover more about how it works with your ADT home security system and Google Nest cameras. 

How Does ADT Trusted Neighbor Work?

You probably have neighbors you trust to walk your dog, retrieve your mail, or tend to your plants when you leave town. In the past, you would just provide them a house key. You now have a better option. Thanks to the innovative ADT Trusted Neighbor Feature, you no longer have to worry about doors left unsecure or lost keys. 

What you need is an ADT security system, a Google Nest video doorbell, a compatible smart lock, and the ADT+ app that brings everything together. Here’s how the service works: 

  1. You assign access to a trusted person, like a family member or neighbor, via the ADT+ app.
  2. Then, you configure permissions. You can give neighbors timed access, allowing them to enter and depart during specific hours, or event-based admittance. To illustrate, if a delivery shows up, the system can release the door to let them bring it inside once it verifies them.
  3. Once you’ve programmed access, your Google Nest Doorbell with familiar face functionality identifies your neighbor when they proceed toward the door.
  4. Your ADT home security will pause the alarm and release the door lock when the person is authenticated as a permitted visitor.
  5. You are sent real-time alerts as your neighbor comes and goes. The app also supplies a detailed log. 
  6. When the trusted neighbor departs, your smart door lock secures independently to safeguard your home.

You can grant access for any individual you wish, such as a repair person, pet sitter, or a companion who comes over when you’re out. This service is also beneficial during urgent events, particularly when you’re not around. To illustrate, if a water sensor goes off, your system can authorize event-driven access so a neighbor can switch off the water. The user-friendly app makes programming permissions straightforward. 

Make Your Scottsdale Home More Secure, Convenient, And Connected

ADT Trusted Neighbor is a terrific example of how ADT makes your Scottsdale home more connected and secure while simplifying your daily life. This feature isn’t merely for neighbors and relatives, as you’ll appreciate the face recognition and auto-unlock operability when you’re carrying little ones or deliveries. When you're inside, the door automatically secures behind you.

Design Your ADT Home Security System In Scottsdale With The Latest Features

Benefit from tools like ADT Trusted Neighbor and smart surveillance with a modern home security system in Scottsdale from Secure24 Alarm Systems. A nationally known ADT dealer, we’re excited to deliver the latest advancements from the top name in home security. Reach out to (480) 608-0061 today to get started. Our well-trained team can answer your questions about ADT+, Google Nest cameras, and how to make things work together.