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Security Systems in Scottsdale
December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Scottsdale?

A security system is designed to safeguard your family. But what happens if your home security alarms go off in Scottsdale? What are the right steps to take to ensure you and all your family members are secure?

The first thing to do is not to panic. Know that your 24/7 monitoring experts are always standing by to assist. Then proceed with the recommended actions to be ready for any emergency.

Our 24-Hour Specialists Are Focused On Your Safety

A 24-7 monitoring specialist is instantly notified as soon as your Scottsdale home security alarms go off. Once an agent is alerted, they will call you without delay to determine what triggered your home’s defense. Your protection devices may trip for several different reasons, including:

  • Break-in

  • Fire

  • Water infiltration

  • False alarm

In situations when the alarm was set off by accident—like not recalling that your sensors are turned on when you unlock a door— an agent will contact you and find out if help is needed. Provide your proper code, and they can turn off the alarm.

In a true emergency, your monitoring team member will summon your local emergency services, including law enforcement, firefighters, and medical professionals, to your residence. They also have the ability to act as a contact point when you aren't at home. The monitoring agent will even let first responders know which entry sensor was triggered, increasing their preparedness for what might be a dangerous situation. Your monitoring professional will stay on the line with you to assist in keeping you composed and instruct you on what you should do.

Recommended Steps if Your Alarm Goes Off In Scottsdale

Waking up in the dead of night to your alarm blaring can be terrifying—even moreso if you have no idea why it’s occurring. The most beneficial thing you should do is keep yourself in control and follow these steps:

  • Before anything else, move to a safe place. Round up all members of your family including pets in an expeditious manner and get into a protected area within your residence or depart the home if needed. It's typical to have an urge to feel like you need to deal with the problem by yourself, but this is not the best course of action. As an alternative, concentrate on keeping you and your family members secure and let the professionals handle the crisis.

  • Secondly, utilize your smartphone’s convenient security app to remain connected with your monitoring team. They'll dispatch emergency professionals who will be on their way to your residence within minutes.

  • Lastly, keep a persistent line of communication with your monitoring specialists and emergency responders. You can get connected, so all parties are talking together. Or, if it’s not possible to speak directly to your emergency providers, you can still receive alerts through text messages. Even if it’s only a false alarm, it's a good idea to thoroughly communicate with everyone involved so you will be prepared should a real emergency occur.

Be Prepared For Any Emergency in Scottsdale with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems takes pride in ensuring you and your family are well defended. With around-the-clock monitoring, smart locking systems, and entry-point sensors, your residence will become the safe haven you’ve always wanted. Customize your ideal home security package by filling out the form on this page or call (480) 608-0061 to get started.